The Pizza Capers app is available via the App Store or Google Play. Search for Pizza Capers and follow the prompts to download.

Once you have downloaded the app, simply follow the prompts to set up your account. You will be required to provide personal information to create your account such an email address and your birthday (if you wish to receive the Free Birthday pizza reward).

No. you can choose to sign up via the app or online. Whichever option suits you best.

Required fields are first name, last name, email address (which is the customer identifier) and mobile number (in order for stores to contact customers should this be required for a pick up or delivery order). Birth date is optional however, they will NOT receive their free birthday pizza if this is not provided.

If you have made a pizza purchase in 2021, you will already have started your pizza counter towards your first reward. Log in at pizzacapers.com.au and navigate to the “My Account” section and/or select “Loyalty” and check your pizza counter.

The pizza token system is easier to understand than the current point system with the added benefit of rewards being earned quicker than the old program. An extra benefit not available previously is the birthday reward.

Contact pc@rfg.com.au so we can help resolve the issue.

No, our program is online only (via the Pizza Capers website or app).

Log in at pizzacapers.com.au and navigate to the “My Account” section and/or select “Loyalty” and check your pizza counter.

Yes, the Free Pizza reward is valid for 3 months from date of issue and the Free Birthday pizza is valid for the month of your birthday.

The free pizza is for any large pizza however surcharges apply for Seafood, Gluten Free, adding Vegan cheese and adding extra toppings.

If you purchase product over and above the free pizza to the value of $25, you can get the order delivered. If you want to redeem the free pizza only, you will need to opt for pick up.

No, the purchase will need to include a minimum of $10 over and above the free side to qualify (for pick up).

The value of the purchase will need to be $25 over and above the free side to qualify for delivery.

Yes, each pizza (excluding Kids pizzas and pizzas purchased via https://www.pizzacapers.com.au/catering/) will earn a pizza token.

A Free Pizza Reward will be added to the Loyalty section of the member login once 9 qualifying purchases have been made within a period of 12 months. If you are also opted in for marketing emails, an email will also be sent to the nominated email address.

You can accumulate rewards however you will only be able to redeem one at a time and they will expire 3 months from issue for the Free Pizza Reward and 1 month from issue for the Free Birthday Pizza Reward.

No, you will not be able to use multiple rewards in one transaction.

The standard size for the free pizza is a large pizza. Surcharges apply for extra toppings, vegan cheese, seafood and gluten free.

Gluten Free pizzas attract a surcharge. The standard for the free pizza is a large pizza. Surcharges apply for extra toppings, vegan cheese, seafood and gluten free.

The FREE birthday pizza is of a large size and is available to account holders who provide their birthday upon registration and have made at least one transaction before their month of birth. Your birthday reward will be valid for one month.

Yes, you can. However, but by doing so you will not be notified of any free rewards, benefits or upcoming promotions.

The rewards are available online only however you will be able to select any Pizza Capers store as your pick up or delivery store (delivery minimums and charges apply).

If you wish to cancel your membership, please email pc@rfg.com.au from your registered email providing us with your member details. Where Membership has been cancelled or termination (either at the request of the Member or discretion of Pizza Capers): all Capers Club Rewards that have not been redeemed will be automatically forfeited and cancelled. You will not be eligible to earn Capers Club Rewards or participate in other benefits or Promotions that require Membership from the date of cancellation.

Please go to https://www.pizzacapers.com.au/users/password/new and follow the steps.